Renew Items FAQs

  • General Questions

    If there are no holds on the tool you may renew the item once for an additional 7 (seven) days.

    You can renew your checked out items from the My Library Dashboard page when you are logged into your library account.

    Here's a link to an FAQ that shows you how to log in to your library account., opens a new window

    Once you are logged in, click/touch the blue button located at the top right corner.  It should now display your username indicating that you are logged in.  Choose Checked Out from the drop down menu.

    You can now see all your checked out items and choose which to renew.

    My Library Dashboard drop down menu in library catalog

    No, renewals are not allowed for these items.

    1. They didn't actually renew. Don't just hit the renew button and walk away. Look at the new due date to make sure the renewal went through. Our system will tell you if it can't renew the item(s) you want.

    2. They were renewed after the due date. If an item is renewed after it was due, our system will look at how many days late it was and add the appropriate amount to your account.

    For example,  let's say a tool you borrowed that has a $1.50/day late fee was due back on a Monday and renewed on a Wednesday. Wednesday is the second day it is late, so, while the item will still renew, $3.00 in late fines will be added to your account.

    There could be a few different reasons you may not be able to renew an item(s) from home:

    1. It has a hold (someone else is waiting for it)
    2. You have already renewed the maximum number of times -- Twice for ELPL items, once for MeLCat items
    3. Your card has expired
    4. You owe at least $15.01 in fines
    5. The item has been overdue for at least one month and has been billed to your account

    To find out which reason(s) may apply to you, call the Service Desk at (517) 351-2420 ext. 0