Holds FAQs

  • General Questions

    The hold process hasn’t changed – you can still call us or reserve a title online. You will receive an email when the title has arrived. 

    Items placed on hold can be picked up inside the library at the Self-Pickup Hold Shelves.

    Holds are shelved in order, using a secret code, comprised of:

    • The first three letters of your last name
    • The first three letters of your first name
    • The last 4 digits of your library card number

    Items will stay on the hold shelf for 7 days.