There could be a few different reasons you may not be able to renew an item(s) from home:
- It has a hold (someone else is waiting for it)
- You have already renewed the maximum number of times -- Twice for ELPL items, once for MeLCat items
- Your card has expired
- You owe at least $15.01 in fines
- The item has been overdue for at least one month and has been billed to your account
To find out which reason(s) may apply to you, call the Service Desk at (517) 351-2420 ext. 0
