One on One Technology Help

Get help with mobile technology, social media, digital library services like Hoopla and the Cloud Library, and more.

Here are some things to remember when requesting a One on One:

  • One on Ones are scheduled first come, first served.  We make every effort to fulfill appointment requests as soon as possible, but during peak periods there can be a wait of 1-2 weeks.
  • Library staff cannot repair equipment or trouble-shoot hardware and software problems.
  • Patrons can use their own equipment during a One on One session, however, Techies may not be able to provide assistance for non-standard software.
  • Library staff cannot give professional tax, legal or health care advice.
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  • Please note, Techies cannot repair equipment or trouble-shoot hardware and/or software problems.
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