East Lansing Public Library FY2017 Action Plan

Date:  July 15, 2016

Mission Statement:

Mission Statement:

The East Lansing Public Library provides a place and resources where people gather to share information and ideas to enrich lives and foster community.

Focus Areas

Community: Providing opportunities for people to meet, share ideas and participate in the development of their community

Learn: Promoting learning and literacy in all forms to all ages

Collaborate: Working with partners toward a common goal

Develop: Creating an environment that is future-oriented, serves as good stewards of public resources and innovates the staff and community

Discover: Providing a space and the resources that spark creativity and an organization that is in step with industry trends


  • Work with c2ae, Laux Construction and Library Design Associates to open the newly remodeled library by September 30/October 1
  • Establish a Bibliocommons development and implementation team
  • Host community and staff focus groups about Bibliocommons
  • Move from the Encore catalog to Bibliocommons catalog/website by January/February 2017
  • Host One Book, One Community (OBOC) author reception on August 28
  • Host author Ben Rawlins as part of the OBOC events on September 14
  • Host East Lansing Welcomes the World (ELWTW) on October 2
  • Investigate hiring a part-time marketing/PR position to help promote ELPL in the community (services, programs, resources)
  • Create, develop and implement a targeted and defined marketing plan to increase public awareness of ELPL’s vast resources and services
  • Establish an online volunteer presence to better organize current volunteers and create interest for future volunteers
  • Develop a volunteer/docent training so that volunteers can be greeters and tour guides in the remodeled building
  • Incorporate volunteers into children’s services preparation and implementation
  • Establish an “Ask Campaign” both via letter and e-mail blast by November 2016
  • Educate the community about the relationship between the City of East Lansing and the East Lansing Public Library (ELPL); specifically in regards to funding and tax levies
  • Help people access services they need, even if unrelated to the Library
  • Work with our Harwood Institute cohorts to conduct at least three community and staff interviews
  • Investigate creating and adding an engaging and fun portal to the children’s area


  • Implement technology training/classes for seniors
  • Offer more programming for children ages 5-10 years
  • Develop circulating Parenting Kits (modeled after Storytime Kits) as part of the parenting collection
  • Incorporate Every Child Ready to Read materials and practices into children’s programming and staff professional development to support pre-reading skills
  • Develop a series of coding workshops for adults
  • Develop more STEAM programming for all age groups
  • Investigate additional venues for early childhood outreach, including Eastminster Child Development Center and East Lansing KinderCare
  • Continue to reach out to ELPS to encourage their use of the Maker Studio facilities, equipment and resources


  • Reconnect with MSU Project 60/50 to offer Racial Healing: A Community Conversation programs
  • Work with the Department of Public Works and area Master Gardeners on updating the landscaping in the front of the building
  • Establish a connection with Prime Time Seniors’ Program for programming and outreach.
  • Coordinate Tim Busfield’s Second Annual Performance Arts Warm-Up with MSU on September 10 and 11 at WKAR
  • Revamp MSU service learning volunteer program to better utilize university students involved with the teen after-school program
  • Continue and grow our partnership with Wharton Center (Act One Family Series and Autism Awareness programs for “Curious Incident of the Dog in the Nighttime.”)
  • Develop partnership with the Broad Museum for collaborative programming
  • Partner with the Violet Realm of the Iowa Writers’ House to create a synchronous satellite workshop for writers of speculative fiction
  • Work with local businesses to offer a teen job fair at the end of the public school year
  • Work with local educators to develop an Adulting 101 (budgeting, job seeking) program series for teens and new adults
  • Collaborate with the Department of Parks and Recreation to establish programming opportunities and partnerships (especially with Hannah Community Center)
  • Work with donor/owner on acquiring 1090 Abbot building


  • Provide a staff in-service day for all staff on readers’ advisory, collection maintenance and customer service on October 14
  • Develop adult, children’s and teen readers’ advisory training/best practices for staff
  • Develop core competencies for library staff (technology, customer service, reference). Determine staff competency levels. Hold staff accountable for learning, knowing and using these competencies at a skilled level
  • Establish customer service training for staff
  • Establish reference skills training for staff
  • Establish standardized department training for new hires
  • Provide orientation for the new Board of Trustee member
  • Educate staff so that they can comfortably talk to patrons about library funding and the need for an “Ask Campaign”
  • Establish a quarterly-program planning calendar for youth services
  • Reevaluate Page work responsibilities and look into restructuring work load
  • Purchase a shelf management wand and create best practices/procedures for staff to maintain shelf quality
  • Fully implement Novelist integration at self check machines
  • Implement wireless printing for library patrons
  • Purchase and install new wireless access points throughout the library
  • Complete latest replacement cycle of all public and staff computers
  • Install new copier/printer and payment kiosk for public use
  • Purchase and implement donor database software



  • Investigate offering more nontraditional items to circulate
  • Establish a tool library housed in the Maker Studio
  • Increase the size and scope of the Maker studio collection
  • Reignite and expand the Makers in Residence program
  • Create a readers’ advisory portal using the BiblioCommons platform
  • Create an Early Childhood Literacy portal using the BiblioCommons platform
  • Create a system to consistently integrate physical, web and social media collection promotion and merchandising
  • Continue to investigate and analyze new technology that will enhance and keep ELPL relevant