East Lansing Public Library FY2017 Action Plan

Date:  July 15, 2016

Mission Statement:

The East Lansing Public Library provides a place and resources where people gather to share information and ideas to enrich lives and foster community.

Focus Areas


Providing opportunities for people to meet, share ideas and participate in the development of their community


Promoting learning and literacy in all forms to all ages


Working with partners toward a common goal


Creating an environment that is future-oriented, serves as good stewards of public resources and innovates the staff and community


Providing a space and the resources that spark creativity and an organization that is in step with industry trends


  • Work with c2ae, Laux Construction and Library Design Associates to open the newly remodeled library by September 30/October 1
  • Establish a Bibliocommons development and implementation team
  • Host community and staff focus groups about Bibliocommons
  • Move from the Encore catalog to Bibliocommons catalog/website by January/February 2017
  • Host One Book, One Community (OBOC) author reception on August 28
  • Host author Ben Rawlins as part of the OBOC events on September 14
  • Host East Lansing Welcomes the World (ELWTW) on October 2
  • Investigate hiring a part-time marketing/PR position to help promote ELPL in the community (services, programs, resources)
  • Create, develop and implement a targeted and defined marketing plan to increase public awareness of ELPL’s vast resources and services
  • Establish an online volunteer presence to better organize current volunteers and create interest for future volunteers
  • Develop a volunteer/docent training so that volunteers can be greeters and tour guides in the remodeled building
  • Incorporate volunteers into children’s services preparation and implementation
  • Establish an “Ask Campaign” both via letter and e-mail blast by November 2016
  • Educate the community about the relationship between the City of East Lansing and the East Lansing Public Library (ELPL); specifically in regards to funding and tax levies
  • Help people access services they need, even if unrelated to the Library
  • Work with our Harwood Institute cohorts to conduct at least three community and staff interviews
  • Investigate creating and adding an engaging and fun portal to the children’s area


  • Implement technology training/classes for seniors
  • Offer more programming for children ages 5-10 years
  • Develop circulating Parenting Kits (modeled after Storytime Kits) as part of the parenting collection
  • Incorporate Every Child Ready to Read materials and practices into children’s programming and staff professional development to support pre-reading skills
  • Develop a series of coding workshops for adults
  • Develop more STEAM programming for all age groups
  • Investigate additional venues for early childhood outreach, including Eastminster Child Development Center and East Lansing KinderCare
  • Continue to reach out to ELPS to encourage their use of the Maker Studio facilities, equipment and resources


  • Reconnect with MSU Project 60/50 to offer Racial Healing: A Community Conversation programs
  • Work with the Department of Public Works and area Master Gardeners on updating the landscaping in the front of the building
  • Establish a connection with Prime Time Seniors’ Program for programming and outreach.
  • Coordinate Tim Busfield’s Second Annual Performance Arts Warm-Up with MSU on September 10 and 11 at WKAR
  • Revamp MSU service learning volunteer program to better utilize university students involved with the teen after-school program
  • Continue and grow our partnership with Wharton Center (Act One Family Series and Autism Awareness programs for “Curious Incident of the Dog in the Nighttime.”)
  • Develop partnership with the Broad Museum for collaborative programming
  • Partner with the Violet Realm of the Iowa Writers’ House to create a synchronous satellite workshop for writers of speculative fiction
  • Work with local businesses to offer a teen job fair at the end of the public school year
  • Work with local educators to develop an Adulting 101 (budgeting, job seeking) program series for teens and new adults
  • Collaborate with the Department of Parks and Recreation to establish programming opportunities and partnerships (especially with Hannah Community Center)
  • Work with donor/owner on acquiring 1090 Abbot building


  • Provide a staff in-service day for all staff on readers’ advisory, collection maintenance and customer service on October 14
  • Develop adult, children’s and teen readers’ advisory training/best practices for staff
  • Develop core competencies for library staff (technology, customer service, reference). Determine staff competency levels. Hold staff accountable for learning, knowing and using these competencies at a skilled level
  • Establish customer service training for staff
  • Establish reference skills training for staff
  • Establish standardized department training for new hires
  • Provide orientation for the new Board of Trustee member
  • Educate staff so that they can comfortably talk to patrons about library funding and the need for an “Ask Campaign”
  • Establish a quarterly-program planning calendar for youth services
  • Reevaluate Page work responsibilities and look into restructuring work load
  • Purchase a shelf management wand and create best practices/procedures for staff to maintain shelf quality
  • Fully implement Novelist integration at self check machines
  • Implement wireless printing for library patrons
  • Purchase and install new wireless access points throughout the library
  • Complete latest replacement cycle of all public and staff computers
  • Install new copier/printer and payment kiosk for public use
  • Purchase and implement donor database software



  • Investigate offering more nontraditional items to circulate
  • Establish a tool library housed in the Maker Studio
  • Increase the size and scope of the Maker studio collection
  • Reignite and expand the Makers in Residence program
  • Create a readers’ advisory portal using the BiblioCommons platform
  • Create an Early Childhood Literacy portal using the BiblioCommons platform
  • Create a system to consistently integrate physical, web and social media collection promotion and merchandising
  • Continue to investigate and analyze new technology that will enhance and keep ELPL relevant
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